privacy policy

Last Updated: 2/20/2025

This Privacy Policy describes how personal information is collected, used, and disclosed when you download and use the Allegheny Creamery and Crepes Mobile App (the “App”), along with your choices and rights concerning your personal information collected via the App.

Allegheny Creamery and Crepes (“Allegheny Creamery”) is responsible for personal information collected when using the App. The App utilizes technology provided by Toast, Inc. (“Toast”). For details on Toast’s privacy practices, please visit Toast’s Privacy Statement at https://pos.toasttab.com/privacy.

Personal Information Collected Via the App

The App collects the following personal information:

Contact Information: Including your name, email, phone number, and address.

Order Information and History: Details of your orders, items purchased, date and time of orders, total amounts, delivery locations, tips, preferences, favorite menu items, and frequency of ordering.

Payment Information: Such as payment card details (number, security code, expiration date) or digital payment methods like Apple Pay and Google Pay.

Precise Location: If enabled, your precise location is collected to provide location-based features, including notifications of nearby restaurant locations and live map views. You can disable precise location tracking via device settings.

Rewards Program and Gift Cards: Data regarding your participation in loyalty programs, points balance, redemption details, and gift card usage.

Device and Usage Information: Automatically logged information includes device type, browser type, IP address, identifiers, language settings, carrier, usage data, screen views, browsing history, session duration, interactions within the app, and crash reports for troubleshooting.

How Your Personal Information is Used

Allegheny Creamery uses your personal information to:

Provide App features, authenticate users, process transactions, and deliver personalized experiences.

Offer tailored recommendations based on previous orders, preferences, and location.

Troubleshoot errors, improve app functionality, perform analytics, and conduct market research.

Send marketing communications and advertisements, including through third-party platforms.

Ensure compliance with legal obligations, enforce terms and conditions, defend against legal claims, protect App security, and investigate fraudulent activities.

Sharing Your Personal Information

Allegheny Creamery shares your personal information:

With Toast, who hosts and stores data on behalf of Allegheny Creamery.

With service providers essential to App operation, including payment processing, hosting, fraud detection, and customer support services.

With third-party partners selected by Allegheny Creamery for services such as delivery and loyalty programs, as well as advertising partners for targeted marketing.

With authorities or private parties when required by law or necessary to protect legal rights, security, or integrity of the App.

Your Privacy Choices

You can manage your personal information through the App settings:

Access and Update: Review and correct your account information.

Delete Account: Follow instructions within App settings to delete your account.

Opt-Out: Disable third-party advertising pixels and similar technologies via the App’s privacy settings.

"Do Not Track" signals from browsers are not recognized by the App.

Changes to This Privacy Policy

This policy may be updated periodically. You will be notified of significant changes per applicable laws.

For questions or concerns about this Privacy Policy, contact Allegheny Creamery and Crepes at: info@alleghenycrepery.com

California Addendum

For California residents, please note the following under the California Consumer Privacy Act (“CCPA”):

Collected Categories: Identifiers, contact information, commercial data (order history), internet activity, geolocation, and inference data used to personalize your experience.

Rights: You may request information on collection, correction, access, and deletion of your personal information. Limits apply under CCPA guidelines.

Sensitive Information: Includes precise location and dietary preferences collected with your consent for personalized services. You can withdraw consent via settings.

US State Law Addendum

Residents of Virginia, Colorado, Connecticut, Texas, Montana, Oregon, and Utah have rights under state-specific privacy laws to request information, access, correct, or delete personal data. For inquiries or to exercise your rights, contact Allegheny Creamery via the provided contact information.

Personal Information Retention

Your data is retained for as long as necessary to deliver App services and fulfill described purposes. When no longer needed, your information will be securely deleted in compliance with applicable laws.